eNTRI Chinese (FAQ)

Below you’ll find answers to some of the most frequently asked questions. We are constantly adding most asked question to this page so if you have a question and don’t see your answer, don’t hesitate to contact us

Electronic Travel Registration & Information (eNTRI) is an online registration facility provided by the Government of Malaysia Visa Waiver Programme. An eNTRI Note will be issued as proof of the registration and is required to be presented upon arrival in Malaysia.

An eNTRI Note can be obtained by making an eNTRI Registration via. The eNTRI Note can be printed immediately by the applicants upon completion of registration.

All PRC Chinese nationals in China and expatriates residing all over the world.

eNTRI Note is valid for a single journey into Malaysia for up to a maximum of 15 days for tourism purposes only.

eNTRI can only be applied through our website.

We advise you to apply for eNTRI registration at least 48 hours before your departure to Malaysia.

The validity period of your eNTRI Note is 3 months from your eNTRI issuance date.

You are allowed to stay up to a maximum of 15 days with the eNTRI Note and will be subjected to Malaysian laws when you enter the country. Responsibility to stay in Malaysia within the stipulated time falls under your responsibility.

Yes. The system is fully own by the Government of Malaysia. All information obtained during the eNTRI registration process is kept in a highly secure environment which is in line with the Laws of Malaysia under the Personal Data Protection Act 2010.

No. You do not have to re-apply for a new eNTRI within 3 months from the approved visa issuance date by the Department of Immigration Malaysia to enter Malaysia.

Yes. You will need to re-apply a new eNTRI since the approved visa issuance date by the Department of Immigration Malaysia to enter Malaysia is valid for 3 months only.

You can amend and edit your information in the eNTRI application page accordingly before making payment.

You must re-apply for a new eNTRI with the correct information as per your travel documents.

No refunds for any unutilised eNTRI will be entertained.

No refunds for any double payments for eNTRI will be entertained.

No, This eNTRI Note does not guarantee that you are entitled to enter Malaysia. Upon arrival to Malaysia, you will be inspected by a Malaysian Immigration Entry/Exit Officer who may determine that you are in admissible for any reason under the Malaysian law